Frequently Asked Questions
All estate agents fees become payable at exchange of contracts but are only paid on completion by your solicitor or conveyance.
If you are aware that you will need to take out a mortgage in order to purchase a property then it is advisable to seek financial advice at the outset. Many mortgage providers will provide confirmation that funds will be made available:
This means that:
- When you do find your new home, you will be in a position to go ahead straight away.
- You can make an offer on your new home with confidence knowing that your mortgage is already sorted.
We can recommend a local Independent Mortgage Adviser if required.
Yes, of course, if you have a solicitor who you trust and know will provide an efficient and professional service please retain their services. However, if you need a new solicitor or if you want to compare fees, we can recommend a choice of local solicitors.
Yes, we can arrange for an EPC which we do not profit from in anyway.
Yes, each branch has the latest digital camera equipment and we produce professional and accurate floorplans of your property, with options of 3D Floorplans.
Research shows that over 85% of potential buyers start looking for property via the internet. 90% of these potential buyers also look at more than one property portal . That’s why we will advertise your property on all the major property portals including Rightmove, Prime Location, Findaproperty, Globrix etc. We will also advertise in the local Bucks Free Press and will showcase properties in our offices.
We will arrange for a high quality For Sale Board which will clearly show our web address and telephone number. Research shows that over 30% of enquiries are generated from For Sale Boards!
Yes, we are able to advise on all aspects of presenting your property for sale, our knowledge is based on both current trends and many years of experience of what buyers are looking for in a new home.
We will liaise between buyer and seller to find a mutually convenient date and time. On occasions there can be significant interest in your house and it may be prudent to consider an Open House where all interested buyers view on a publicised date and time, which we will host.
Yes we will, where possible, be available to accompany viewings so you don't have to worry about meeting prospective buyers. It may be that you would prefer to take any children or pets out of the house to leave potential buyers uninterrupted time to view your home, of course this is entirely up to you.
We will contact you regularly to keep you posted on developments with your sale. You can also log on to your own dedicated section of our website where you can see up to date progress. Login details will be provided by us.
We will market your property until it is sold or until you ask us to take it off the market.
We will let you know of all offers by as soon as we receive them by phone and in writing. If the price isn’t acceptable then we’ll do everything we can to negotiate a price you’re happy with.
We will inform solicitors and establish details of the chain involved from all the interested parties. We will write to all concerned parties with confirmation of the sale and help you in any way that we can with getting the sale through to completion.
There are many factors governing this. In a simple property transaction, i.e. where there is no chain, and where a survey does not reveal anything untoward, the average period of time between an offer being accepted and contracts being exchanged is 4 to 6 weeks, with completion taking place some 4 weeks thereafter. It can take less, of course, and it can take a lot longer - it all depends on the circumstances, and the level of cooperation between the parties involved.
The sale of any property is dictated by four principal factors namely the price, the agent, the market and the property itself. Assuming that all of these factors are in order, your property should sell. However, in the unlikely event of our being unable to sell a property, it may be withdrawn from ourselves, without charge.
There are different types of survey available. There is a very brief type of survey (referred to in a mortgage application as a ‘mortgage valuation’). This, essentially, is limited to a brief inspection of the property for any obvious faults and provides an assessment of its value using comparables available to the valuer. The Homebuyer's report will go into more detail and will provide a fairly extensive report with appropriate summaries and valuation. The full structural survey and valuation is an in-depth report that looks at the fabric of the property as well as its overall condition and will make appropriate recommendations and suggest a valuation.
We have links with associated firms that are able to provide this essential, professional service. Many buyers are happy to rely on the survey or valuation report carried out in their mortgage application. However, for the cautious, or where there is no mortgage involved, and subject to the age and condition of the property involved, choosing one of these reports should provide the required amount of information.
Many people ask 'What does an estate agent do? The skills of an estate agent and the benefits our service provides are often underestimated. The vast majority of sales are conducted by estate agents, whose responsibility is to market a property at the most appropriate price taking into account several factors.
Your property will reach the widest possible market, as opposed to the fairly limited market that a private sale reaches, primarily the major property portals such as Rightmove, Prime Location and Findaproperty. An estate agent will always negotiate the best possible price on the best terms for a client. Also, the level of service and attention should be of a very high standard all the way through from initial marketing to the completion of the sale. Using an Independent estate agent, therefore, can maximise results.
Yes, we offer a full service every day of the week including Sundays. In addition, we are open on Bank Holidays.
We take our customer's privacy very seriously. All of our data is stored on secure servers with the latest and highest levels of encryption. We do not pass any information onto third parties and we will not share your information with potential buyers or sellers without your permission.
At Wye Residential we take the quality of service very seriously, that's why we are proud to be members of The National Association of Estate Agents
which is the UK's leading professional body for estate agency.
This means greater peace of mind and a higher standard of service for clients who will be able to complain to an independent industry body if they are not happy with the service they have received or the way they have been treated.